This interactive one-day course is designed to give delegates a thorough introduction to the world of management. Being promoted to manager is daunting and the course will prepare the delegates for the most common issues, pitfalls and joys of being a manager.

This interactive one-day course will provide delegates with a thorough understanding of the virtues and pitfalls of communication. Through practical exercises delegates will apply various types of communication techniques.

This interactive one-day course is designed to give delegates a basic understanding of the concepts and application of empowerment and coaching techniques for the workplace.