To develop skills and techniques necessary for effective problem
identification and problem solving.
This interactive and intensive one-day course is designed to give delegates
a thorough introduction to a selection of effective problem solving
techniques. Theory and exercises will enable the attendees to apply the
techniques in their working environment.
The attendees of this course will learn proven and creative ways of
approaching problem solving. Typical problem types and situations will be
explained and problem solving techniques will be applied through exercises.
The course will cover the following:
- Identifying problems
- Problem solving methods
- Process mapping
- Root cause analysis
- Generating a business case – identification & calculation of benefits
Exercises and feedback
The course will be a mixture of theory and practical exercises. The attendees
may be required to make short presentations in front of the whole group
and to lead breakaway groups in discussions and exercises.
Any member of staff involved directly in Supply Chain activities and/or any
Business Performance Improvement initiative.
Free telephone support is available to course attendees after the course.
If you don’t know
what your issues are
organisation and no
one seems to be in
charge of fixing
anything. When you
want a structured
with the problems
and move on