Training Courses

WBS offers training courses for all areas of your organisation, from boardroom to shop floor. Course modules include Management Excellence Series, Supply Chain Excellence SeriesShop Floor Excellence Series and Process Minimalism® Series.

Problem Solving

Management Excellence Series

Course Objective:

To develop skills and techniques necessary for effective problem identification and problem solving.

Course Description:

This interactive and intensive one-day course is designed to give delegates a thorough introduction to a selection of effective problem solving techniques. Theory and exercises will enable the attendees to apply the techniques in their working environment.


Course Programme:

The attendees of this course will learn proven and creative ways of approaching problem solving. Typical problem types and situations will be explained and problem solving techniques will be applied through exercises. The course will cover the following:
  • Identifying problems 
  • Problem solving methods
  • Process mapping 
  • Root cause analysis 
  • Generating a business case – identification & calculation of benefits 
  • Communication Exercises and feedback
The course will be a mixture of theory and practical exercises. The attendees may be required to make short presentations in front of the whole group and to lead breakaway groups in discussions and exercises.

Suitable For:

Any member of staff involved directly in Supply Chain activities and/or any Business Performance Improvement initiative. Free telephone support is available to course attendees after the course.

Why Attend:

If you don’t know what your issues are costing your organisation and no one seems to be in charge of fixing anything. When you want a structured and focussed approach to effectively dealing with the problems and move on

Contact us for more information.