Joseph Turnbull of WBS Group speaks about the process of implementing a Lean Business System.

The purpose of Statistical Process Control (SPC) is to achieve a desired level of quality during the course of manufacture or service by anticipating and preventing rather than detecting defects. So by controlling the production process – or the machine making the product it is possible to consistentlyachieve good quality products.

Here we are again, yet another economic down turn for companies to survive. More redundancies, quick fixes adapted to cope with the short-term issues facing the company. Long-term strategies put on the backburner as an option rather than a solution.

Organisations today know that outstanding business achievement requires the best possible performance by every team and every employee. Individuals, teams and organisations all depend on relevant feedback to improve the way they perform.