To introduce new managers to the basic skills necessary to perform and
survive as a manager.
This interactive one-day course is designed to give delegates a thorough
introduction to the world of management. Being promoted to manager is
daunting and the course will prepare the delegates for the most common
issues, pitfalls and joys of being a manager.
The attendees of this course will learn the skills and techniques necessary
to be a respected and successful manager. The course will cover the
- What does it mean to be a manager?
- Management styles
- Gaining credibility
- People management
- Planning and organising
- Achieving buy-in
- Responsibility vs. accountability
- Building a team
- Maintaining success and high achievement
The course will be a mixture of theory and practical exercises. The attendees
will be required to bring examples of situations in their working day, which
they would like deal with in a more efficient way.
New managers/team leaders with no or little previous management
Free telephone support is available to course attendees after the course.
If you have just been
appointed to a
supervisory role and
struggle to assert
yourself as a
If your employees
are always moaning
and absenteeism is
high or when you
find that your
working hours are
getting longer and