To introduce the principles and techniques of the people development tools
empowerment and coaching.
This interactive one-day course is designed to give delegates a basic
understanding of the concepts and application of empowerment and
coaching techniques for the workplace.
The attendees of this course will become familiar with the theory and
practice of empowering and coaching colleagues. The dos and don’ts will
be explained and through exercises attendees will experience using the
techniques. The course will cover the following:
- Why empower?
- Empowerment vs delegation
- How and what to empower?
- What is coaching
- Who coaches whom
- The coaching process
- Coaching skills
- Exercises and feedback
The course will be a mixture of theory and practical exercises. The attendees
will be required to work in groups and engage in role-play and constructive
No preparation is required, but the willingness to participate in exercises
and role-play situations is expected.
Leaders and managers at all levels within the organisation.
Free telephone support is available to course attendees after the course.
If you wish people
would take the
initiative or if your
don’t seem to care
When you feel that
should be able to do
some of your tasks
and when you know
that you have
around but struggle
to engage and