Training Courses

WBS offers training courses for all areas of your organisation, from boardroom to shop floor. Course modules include Management Excellence Series, Supply Chain Excellence SeriesShop Floor Excellence Series and Process Minimalism® Series.

Empowerment and Coaching

Management Excellence Series

Course Objective:

To introduce the principles and techniques of the people development tools empowerment and coaching.

Course Description:

This interactive one-day course is designed to give delegates a basic understanding of the concepts and application of empowerment and coaching techniques for the workplace.

Course Programme:

The attendees of this course will become familiar with the theory and practice of empowering and coaching colleagues. The dos and don’ts will be explained and through exercises attendees will experience using the techniques. The course will cover the following:
  • Why empower?
  • Empowerment vs delegation
  • How and what to empower?
  • What is coaching
  • Who coaches whom
  • The coaching process
  • Coaching skills
  • Exercises and feedback
The course will be a mixture of theory and practical exercises. The attendees will be required to work in groups and engage in role-play and constructive criticism. No preparation is required, but the willingness to participate in exercises and role-play situations is expected.

Suitable For:

Leaders and managers at all levels within the organisation. Free telephone support is available to course attendees after the course.

Why Attend:

If you wish people would take the initiative or if your staff seem unmotivated and don’t seem to care anymore. When you feel that somebody else should be able to do some of your tasks and when you know that you have talented people around but struggle to engage and develop them

Contact us for more information.